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SURVEY FOR FACULTY AT THE UNIVERSITY OF ALABAMA

Section I: College Services

Directions: Please rate the following services based on your level of satisfaction with the service using the following 5-Point scale. 5=very satisfied 4=satisfied 3=neutral 2=dissatisfied 1=very dissatisfied

I. ACADEMIC SUPPORT FUNCTIONS

	Not Applicable	Satisfaction
1. Timeliness of response from Undergraduate Admissions staff	NA	1 2 3 4 5
2. Helpfulness of Undergraduate Admissions staff	NA	1 2 3 4 5
3. Accuracy of Undergraduate Admissions information	NA	1 2 3 4 5
4. Timeliness of response from Graduate Admissions staff	NA	1 2 3 4 5
5. Helpfulness of Graduate Admissions staff	NA	1 2 3 4 5
6. Accuracy of Graduate Admissions information	NA	1 2 3 4 5
7. Flexibility of Graduate Admissions office in waiving requirements for special cases	NA	1 2 3 4 5
8. Effectiveness of the Center for Teaching and Learning	NA	1 2 3 4 5
9. Availability of Center for Teaching and Learning resources	NA	1 2 3 4 5
10. Timeliness of Class Schedules	NA	1 2 3 4 5
11. Timeliness of Course Evaluations	NA	1 2 3 4 5
12. Timeliness of Faculty Evaluations	NA	1 2 3 4 5
13. Internet Access to Library Resources	NA	1 2 3 4 5
14. Helpfulness of Library Staff	NA	1 2 3 4 5
15. Interlibrary Loan Services	NA	1 2 3 4 5
16. Accuracy of Student Records	NA	1 2 3 4 5
17. User Friendliness of Student Records	NA	1 2 3 4 5
18. Effectiveness of the Writing Center	NA	1 2 3 4 5
19. Helpfulness of New Faculty Orientation	NA	1 2 3 4 5
20. Coordination of work between my department/college and graduate admissions	NA	1 2 3 4 5
21. Coordination of work between my department/college and graduate admissions	NA	1 2 3 4 5
22. Availability of help in preparing web based courses and class resources	NA	1 2 3 4 5
23. Quality of support from the Office of Academic Affairs	NA	1 2 3 4 5
24. Helpfulness of staff in Financial Aid office	NA	1 2 3 4 5
25. Helpfulness of Contract and Grant Administration staff	NA	1 2 3 4 5
26. Helpfulness of International Programs office (in resolving issues related to student VISA's or international activities)	NA	1 2 3 4 5
27. Timeliness of response from Seebeck Computer Center	NA	1 2 3 4 5
28. Helpfulness of staff at Seebeck Computer Center	NA	1 2 3 4 5

II. ADMINISTRATIVE FUNCTIONS

	Not Applicable	Satisfaction
1. Ease of understanding information from Accounting	NA	1 2 3 4 5
2. Helpfulness of Accounting Staff	NA	1 2 3 4 5
3. Accuracy of Supply Store Orders (Right books and right number of books)	NA	1 2 3 4 5
4. Helpfulness of Supply Store staff	NA	1 2 3 4 5
5. Timeliness of Campus Mail Deliveries	NA	1 2 3 4 5
6. Usefulness of information provided to you by Advancement for making contacts	NA	1 2 3 4 5
7. Helpfulness of Advancement staff	NA	1 2 3 4 5
8. Helpfulness of Environmental, Health & Safety staff in working with your department to meet requirements	NA	1 2 3 4 5
9. Clarity of job classification and reclassification process	NA	1 2 3 4 5
10. Availability of Human Resources policies	NA	1 2 3 4 5
11. Availability of Human Resources staff to consult on discipline issue	NA	1 2 3 4 5
12. Helpfulness of Human Resources staff	NA	1 2 3 4 5
13. Timeliness of Purchasing Process	NA	1 2 3 4 5
14. Helpfulness of Purchasing staff	NA	1 2 3 4 5
15. Timeliness of Delivery of Purchased Items once they are on campus	NA	1 2 3 4 5
16. Quality of work from University Printing	NA	1 2 3 4 5
17. Helpfulness of University Printing staff	NA	1 2 3 4 5
18. Timeliness of University Printing jobs	NA	1 2 3 4 5
19. Helpfulness of University Relations staff in publicizing your department/college	NA	1 2 3 4 5
20. Helpfulness of Bama Dining with food for special events	NA	1 2 3 4 5

III. WORK ENVIRONMENT

	Not Applicable	Satisfaction
1. Helpfulness of Campus Police	NA	1 2 3 4 5
2. Quality of housekeeping services in your work area	NA	1 2 3 4 5
3. Helpfulness of housekeeping staff	NA	1 2 3 4 5
4. Maintenance of your building	NA	1 2 3 4 5
5. Maintenance of multimedia classrooms	NA	1 2 3 4 5
6. Maintenance of computers	NA	1 2 3 4 5
7. Availability of parking on campus	NA	1 2 3 4 5

IV. CAMPUS COMMUNITY

Directions: Please rate the following services using the 5-Point scale. 6=Not Applicable 5=Strongly Agree 4=Agree 3=Neutral 2=Disagree 1=Strongly Disagree

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	NA
I am kept up to date on what is happening within the University.	1	2	3	4	5	NA
Deans encourage faculty input on major decisions.	1	2	3	4	5	NA
I am an important part of the University community.	1	2	3	4	5	NA
Employees are committed to the University.	1	2	3	4	5	NA
What I do affects students' well-being.	1	2	3	4	5	NA
The University has formal ways for me to raise concerns or problems.	1	2	3	4	5	NA
I feel appreciated at the University.	1	2	3	4	5	NA
I feel accepted at the University.	1	2	3	4	5	NA
I am kept up to date on what is happening in my department.	1	2	3	4	5	NA
Faculty input on major decisions is encouraged in my department.	1	2	3	4	5	NA
Faculty respects the staff in my department.	1	2	3	4	5	NA
Staff respects the faculty in my department.	1	2	3	4	5	NA
Students respect the faculty in my department.	1	2	3	4	5	NA
Faculty respects the students in my department.	1	2	3	4	5	NA
Safety risks are addressed promptly.	1	2	3	4	5	NA
Senior leaders make themselves accessible to me.	1	2	3	4	5	NA
Senior leaders encourage change and innovation.	1	2	3	4	5	NA
My Department Chair supports my ideas for improvements.	1	2	3	4	5	NA
My Department Chair listens to my concerns or suggestions.	1	2	3	4	5	NA
My Dept. Chair provides feedback about my performance.	1	2	3	4	5	NA
My Department Chair is available when needed.	1	2	3	4	5	NA
My supervisor cares about my job satisfaction. .	1	2	3	4	5	NA
I trust my Department Chair.	1	2	3	4	5	NA
My work area is suitable for my work requirements.	1	2	3	4	5	NA
I have adequate equipment to perform my work.	1	2	3	4	5	NA
I receive training and support for technology.	1	2	3	4	5	NA
All in all, I am very satisfied with my current work.	1	2	3	4	5	NA
Knowing this job now, I would take it all over again.	1	2	3	4	5	NA
I would encourage someone to work here at the University.	1	2	3	4	5	NA
I would encourage someone to work in my department.	1	2	3	4	5	NA

V. FACULTY BENEFITS

Directions: Please indicate how important each of the following factors is to your well being and motivation. 1=Not Important 2=Somewhat Important 3=Neutral 4=Important 5=Very Important

	Not Important	Somewhat Important	Neutral	Important	Very Important
Medical Insurance	1	2	3	4	5
Dental Insurance	1	2	3	4	5
Bama Flex	1	2	3	4	5
Compensation	1	2	3	4	5
Recognition	1	2	3	4	5
Career Advancement	1	2	3	4	5
Tuition Assistance	1	2	3	4	5
Retirement Benefits	1	2	3	4	5
Supportive Supervisor	1	2	3	4	5
Teamwork	1	2	3	4	5
Learning New Skills	1	2	3	4	5
Appreciation	1	2	3	4	5
Openness to Suggestions	1	2	3	4	5

3. My student is enrolled in the college of…

Arts and Sciences	Communication	Community Health Sciences	Education	Engineering	Human Environmental Sciences
Business	Nursing	School of Social Work	I do not know

Section 6: Perception and Experiences

Directions: Please write a brief comment to the following questions.

Please comment on the strengths of The University of Alabama:

Please comment on the areas of concern that you have about The University of Alabama:

If you have had difficulty obtaining information, or have been dissatisfied with an activity or service, please provide suggestions for improvement:

What experiences have you had that exceeded your expectations (ex. Experiences with an employee or service)?

Please use the self-addressed envelope to mail your completed "Parent survey" to The University of Alabama.

Thank you very much!